Sales representative
Resume examples

Presented, advertised, and sold products/services to existing and potential clients using rational arguments.

• Conducted a cost-benefit and requirement analysis to address the demands of potential customers.
• Generated leads and met sales goals.
• Proposed changes in products, services, and policies by analyzing outcomes and competitive advancements.
• Submitted orders using pricing lists and product information.
• Reported customer demands, challenges, interests, competitive actions, and potential to supply management for new and existing products and services.
• Answered questions and resolved problems of clients in person and over the phone.
• Upgraded sales expertise and brand awareness to meet service quotas.

Engage prospective customers via phone, chat, email, and text message to discuss company products. Recommend solutions based on customer needs. Work with team to achieve monthly and quarterly goals.

• Handle up to 50 customer calls per day, answering questions about products and initiating sales.
• Input orders into system and collaborate with operations team to track orders and answer questions regarding order status.
• Contribute to team performance, achieving goal of 5/5 reviews on surveys.
• Ask qualifying questions, present products, and explain product benefits to customers.
• Attend weekly trainings on topics like consultative sales, new product offerings, and industry trends.

Greet customers and use a consultative approach to learn their needs and recommend vehicles. Accompany customers on test drives and answer their questions about features. Manage accounts in dealer management system. Provide regular post-sales follow-up to create lifelong customers.

• Continually exceeded monthly sales goal by selling over 25 cars per month.
• Received bonus for creating over 50 repeat customers.
• Worked with finance team to qualify customers and negotiate terms, exceeding goals by closing 44% of sales last year.
• Provide exceptional customer service, earning the highest customer satisfaction rating at dealership out of 25 sales representatives.
• Present add-on options, resulting in additional product sales for at least 70% of deals.

Worked with a team of strategists in the department of sales and marketing. Served as a middleperson between customers and corporations for promoting store brand products.

• Established and met goals for selling products and increasing profits.
• Monitored revenue and sales performances and suggested new selling strategies.
• Compiled quarterly reports on sales figures and statistics.
• Used statistical analysis software to track sales numbers.
• Recruited clients through cold calling and social media.
• Answered questions about products and recorded feedback from customers.
• Devised methods to reach a variety of demographics.
• Performed demonstrations of products to prove functionality.

Worked as part of a sales team by marketing products in the technology department of a retail store. Answered questions pertaining to product parts and warranties thoroughly.

• Researched specifics of products including product parts and functionality to better help customers.
• Reported to supervisors any malfunctioning or damaged products.
• Tracked inventory and restocked and reshelved as needed.
• Assisted customers with assembling instructions for dismantled products.
• Listened to feedback from customers and relayed information to management.
• Negotiated sales with both individual customers and organizations.
• Consulted with product engineers to ensure functionality and safety of products.

Tracked sales metrics and proposed new procedures for determining customer needs and recommending products. Petitioned store leadership for process approval, which led to 30% increase in sales across multiple departments.

• Partnered with department team lead to assess sales metrics and develop process improvement strategy.
• Collaborated with salesfloor colleagues to assess common sales pitches and tactics.
• Developed flowchart based on customer interactions that streamlined conversations and increased chances of successful product recommendations and additional sales.
• Rolled out new process within department and tracked results over 1-month period.
• Reported improved outcomes to leadership for storewide adoption and integration.

Maintained a positive relationship with previous and prospective clients by recommending trade-ins, responding to inquiries, and recommending sales promotions and campaigns.

• Greeted potential clients, evaluated buyers' needs, and advised cars based on their requirements.
• Researched new car trends via automotive launches to remain updated and gave the best recommendations to prospective customers.
• Referred customers to auto mechanics for service concerns and repairs.
• Reported to the sales manager about car reviews, evaluations, analyses, objectives, and scheduled activities to improve company sales.
• Participated in the dealership's and manufacturers' sales meetings and training.
• Escorted clients on test drives and highlighted the features of cars.