Work with team to provide service to store guests within department. Make tailored product suggestions and present merchandise to customers. Ring up customers, processing card and cash payments swiftly and accurately.
Deliver exceptional customer experience by engaging in conversation, learning customer needs, and recommending products. Ensure product is available and easy to shop by filling merchandise gaps on shelves and staging product in an attractive, non-cluttered manner. Continually deliver on sales goals in conjunction with team.
Serve as team lead, allocating work to 3 sales associates. Proactively address store needs by analyzing customer flow, product availability, and more in order to optimize the shopping experience. Implement active selling techniques and model skills to junior colleagues. Recommend products to customers and process purchases.
Greet and assist customers in identifying products that meet their needs. Check out guests, processing both card and cash payments accurately. Multitask on a daily basis, performing responsibilities like answering phone, stocking shelves, and other tasks that arise.
Provide outstanding customer service as the first point of contact for prospective and current customers. Respond to customer questions and concerns, promptly resolving issues and escalating concerns when needed. Create quotes for customers and explain benefits of services.
Procure products, materials, and supplies for business operations and individual customer requirements. Work with contractors and subcontractors to allocate materials accordingly. Process MRO requisitions and maintain records of all purchases and deliveries.