Demonstrates high-level of customer service and generates new revenue with great customer communication and innovative service recommendations. Assists lead server and bussers by conducting orderly service delivery.
Deliver exceptions service quality as senior staff member with oversight of scheduling, inventory management and tracking, and training of new servers. Resolves escalated customer issues with dignity under pressure and interpersonal communication skills. Manages front-of-house operations in absence of restaurant manager as senior trusted staff member.