IT manager

IT manager
Resume examples

Resume Examples Objectives and summaries
IT manager
IT manager
Resume examples
Resume Examples Objectives and summaries

IT project manager

Experienced

Implemented Agile processes for Fortune 500 Clients. Oversaw day-to-day support of large, complex, product development projects and collaborates with cross-functional teams to manage resource allocations, develop program metrics, perform budget oversight, determine the scope, and provide delivery status to the executive team.

  • Contributed to the company’s market value of $1M through product innovation, effective project management, and grooming staff to become industry leaders in customer loyalty and performance.
  • Provided technical direction and leadership to teams by continually guiding, coaching, and mentoring.
  • Successfully presented effective routine Sprint review(demo) to business stakeholders.
  • Maximized company profitability by 300% in 3 years by introducing best-practice programs and high-impact operating procedures to promote sustainable development for all projects companywide.
  • Streamlined Account Receivable Operations; optimized the accounting and commerce platform by reducing the billing error rate and increased the recovery rate.
  • Launched a consistent, scalable customer contract tracking program; implemented process across 1,836 branches which significantly increased accountability and reduced time (a single report which took an internal contracts team 4 weeks now takes 30 minutes).
  • Served as point of contact for customers from design requirements, development, testing, implementation, post-go-live support, and long-term retention of customers.

Useful example? Yes 1
Copy to clipboard 0