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Customer success manager

Customer success manager
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Customer success manager
Customer success manager
Resume examples
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4Customer success manager resume examples found

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Customer service manager resume examples
Customer service manager Customer success manager Customer service supervisor Service manager Client relations manager
Experience level
Entry level Experienced Senior

Customer success manager

Senior

Handled managerial and customer success responsibilities for a jewelry boutique.

  • Reviewed job performance evaluations of employees and carried out promotions and terminations.
  • Streamlined store operations by assigning responsibilities to employees based on primary strengths.
  • Fostered relationships and solid customer bases with local community organizations and businesses.
  • Received commissions from jewelry brands that proved to be popular with long-term customer bases.
  • Managed a marketing team of 15 where ideas for advertising products and boutique services were approved and/or rejected.
  • Advised and mentored employees by sharing with them past experiences in successes and failures to help them make informed choices on retaining customers.
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