Customer success manager

Customer success manager
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Customer success manager
Customer success manager
Resume examples

4Customer success manager resume examples found

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Customer success manager

Senior

Handled managerial and customer success responsibilities for a jewelry boutique.

  • Reviewed job performance evaluations of employees and carried out promotions and terminations.
  • Streamlined store operations by assigning responsibilities to employees based on primary strengths.
  • Fostered relationships and solid customer bases with local community organizations and businesses.
  • Received commissions from jewelry brands that proved to be popular with long-term customer bases.
  • Managed a marketing team of 15 where ideas for advertising products and boutique services were approved and/or rejected.
  • Advised and mentored employees by sharing with them past experiences in successes and failures to help them make informed choices on retaining customers.

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