Customer service supervisor

Customer service supervisor
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Customer service supervisor
Customer service supervisor
Resume examples

3Customer service supervisor resume examples found

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Customer service supervisor

Senior

Challenging position requiring customer service, leadership and multitasking expertise to fully maximize personnel capacity to deliver unrivalled customer service standards to patrons.

  • Led staff meetings to define customer satisfaction goals and delegate responsibilities based on the strengths of individual members of the team.
  • Leveraged market research and data on customer behavioral patterns to develop targeted strategies that immediately increase satisfaction rates.
  • Streamlined daily operations and liaised with the IT department to automate customer specific customer service functions to increase efficiency and build reputation.
  • Directly delivered comprehensive reports to top executives to facilitate business decision making whilst proffering informed suggestions as required.

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