Banquet server
Resume examples

Ensured the hotel’s service standards were met or exceeded across all aspects at guest special events. Consistently demonstrated an engaging personality and exceptional teamwork. Accommodated special requests and provided great customer service to ensure guests had memorable experiences.

• Helped set up staff prepare event banquet spaces for dining by clothing tables, setting plates, glasses, and utensils, and putting out decorations.
• Provided information and addressed questions to event guests to facilitate food and beverage orders.
• Delivered food and drink orders promptly and efficiently, and problem-solved situations guests were not 100% satisfied.
• Maintained a clean and organized table setting by promptly removing plates, glasses, and utensils as courses are completed.
• Concluded dining and event experiences by acknowledging establishing and encouraging guests to return.