HR manager
Resume examples

Trained HR team to support corporate staff regarding salary, benefit plans, enrollments, and conflicts. Managed hiring and recruitment efforts and new employee orientation. Engaged with employees to promote retainment and increase performance.

• Reduced employee conflict reported incidents by 50% by introducing new avenues for conflict resolution.
• Managed employee HR data, including performance tracking, in order to provide analysis for corporate initiatives.
• Managed training of HR team, including compliance and data entry best practices.
• Oversaw recruitment process, post positions, and track candidates.
• Administered benefit plans including enrollments and changes including terminations.

Served as a link between management and employees by handling questions, interpreting and administering contracts, and resolving work-related issues or conflicts.

• Increased resolution speed of coworker misconduct investigations by 25%.
• Advised executives on day-to-day operations and employee concerns that may lead to conflicts.
• Worked with payroll and benefits administrators to maintain the filing system for all co-worker records.
• Fostered a team-oriented environment by designing employee programs and events.
• Designed and implement performance improvement plans.
• Provided support and training to managers regarding individual employee improvement plans.
• Managed initiatives relating to HR as directed by management.

Developed strategies to ensure the turnover rate of the organization comes down to 5% through maintaining records of the exit interview and incorporating them into strategic changes.

• Developed the human resource strategic plan and succession plan of the organization to best use available talent and resources which increased retention by 10% annually.
• Oversaw staff issues such as disputes between co-workers and other sensitive issues and developed strategies to ensure that such issues are addressed on a need basis bringing down TAT to 2 days.
• Served as the spokesperson of employee concern to the top management ensuring that the concerns of the employees are addressed, contributing to the decline in turnover rate.
• Played a pivotal role in the change management process of the organization to ensure employees were constantly updated on recent developments through the development of “Employees Portal”.