Healthcare worker
Resume examples

Led a team of 7 Caregivers in providing in-home care and support for seriously-ill clients. Partnered with specialist healthcare professionals in providing the best possible care.

• Assisted families in coming to terms with the conditions of their loved ones through emotional support and sharing motivational stories.
• Ensured patients’ well-being by assisting them with feeding, dressing, bathing, turning, movement around the house, and medication intake.
• Lauded for effectively handling conflicting caseloads of up to 20 patients per day, by implementing strategic case management initiatives.

Supervised home palliative care services to elderly and terminally ill patients. Trained and coordinated junior home health aides in comprehensive personal support, nursing, and companionship. Handled severe cases at patients’ houses or senior living communities. 

• Consistently received positive feedback from both patients and their families, courtesy of delivering best-in-class care and support.
• Improved patient recovery rates by at least 30% by providing essential medical services, including wound cleaning and dressing, timely administration of medication, feeding, etc.

Performed various tests on complex and simple patients, including microbiology, hematology, and urinalysis. Maintained a cooperative attitude among coworkers and hospital staff of multiple departments, overseeing daily performances and ensuring a smooth workflow. Reviewed updated lab reports on the diagnosis of diseases.

• Provided daily supervision to 45 technical and non-technical staff members in the Hematology Laboratory, optimizing workflows and assuring timely completion of all assignments. Proposed new solutions to reduce departmental expenditures and increase team productivity.
• Performed more than 65 medical tests each week, including urine, hematology, and serology. Maintained a test result validity of 98% as shown by independent QC tests.
• Updated manuals for standard operating procedures every month and calibrated lab equipment before each testing phase, ensuring 100% accuracy of labs and test results.
• Supervised a team of 5 medical students, assessing each member's performance and ensuring all chemical lab training followed hospital rules and internal safety standards.
• Utilized confirmatory drug testing such as Mass Spectrometry and Gas Chromatography to check for drug presence within patients’ bloodstream, maintaining data confidentiality while managing patients’ sensitive information.

Worked in a variety of high-risk and life-threatening circumstances with highly regarded medical staff and organizations.

• Supervised and trained a staff of 220 EMT and paramedical professionals over a period of 22 years.
• Collaborated and teamed up with the Police and Fire Departments in working in the most dangerous and life-threatening circumstances including wildfires, earthquakes, landslides, arson, and shootings.
• Taught and oversaw programs and activities to educate the community such as First Aid, CPR, and AED Certification classes and school assemblies that discuss the dangers and consequences of drinking and driving.
• Collaborated with EMT staff to invent a device that preserves blood loss in patients.

Provided case management services for over 100 clients annually while serving as the direct point of contact for clients who were referred or volunteered for diabetes treatment, management, and support; coordinated assessment planning, implementation, screening, care coordination, and evaluation.

• Provided case management for 9 high-acuity families including 2 home visits per week. Worked with birth parents, youth, and children dealing with issues including medical illness, emotional, behavioral, and medical problems.
• Assessed social and emotional factors to help the client and family adhere to medical recommendations and overcome problems in daily living.
• Initiated referrals and linkages to ancillary services including specialty clinics and consultations to ensure the health care needs of the client are met.
• Served as the primary liaison between health care professionals and the client to maintain continuity of care.
• Hired and trained facilitators; led a collaborative environment and championed staff training on all processes and operating models.
• Recruited and enrolled participants to complete surveys and interviews to assess safety risk; maintained accurate records, safeguarding the confidentiality of subjects. Instituted HIV prevention groups for youth.
• Conducted home visits and performed needs assessments, care coordination, and wrap-around services for families referred by the Department of Children and Families.
• Managed all facets of the Youth Development Program including mental health, medical and dental care, community connections, education, and employment services.
• Prepared treatment plans and facilitated crisis intervention and disaster response/recovery services to diverse populations; supported case management goals and developed and fostered skill-building with individuals and groups.
• Trained Case Managers on documentation of statistical and uniform case recordings, realistic goals, and treatment plans.

Served over 4000 patients within three years, specializing in radiography, CT, fluoroscopic procedures, and mammography. 

• Delivered accurate image scans that were instrumental in achieving an over 95% success rate of all diagnoses at the hospital. 
• Supervised a team of 5 radiological technicians, amplifying their productivity by over 40% through a strategic training and mentorship program.
• Researched and identified the best patient positions for each diagnostic imaging procedure and guided the junior technicians in generating image scans that facilitated 100% surgical precision.

Performed basic nursing procedures, including blood draws, bandage replacement, and administering essential treatments. Ensured exceptional patient care by adequately stocking rooms and providing support for both physical and emotional needs.

• Demonstrated flexibility by providing care that aligned with the different ages and needs of a diverse population served by the medical facility.
• Monitored patients' vitals, reporting any abnormalities to the charge nurse to facilitate swift life-saving interventions. 
• Maintained continual vigilance over patients, providing assistance as needed to ensure patient comfort.

Provided care to patients by performing various general tasks, including refractive eye exams, prism prescribing, and selection of frames and contact lenses. Maintained patient retention and referrals.

• Diagnosed eye and vision problems by utilizing A-scans, digital photography for retina, optic nerve, and meibomian glands.
• Instructed patients and their families regarding pre-op, post-op, and follow-up procedures.
• Prepared forms, reports, and correspondence with accuracy and speed; maintained HIPAA standards.
• Trained new technicians with company policies and procedures to achieve their daily goals.
• Pioneered First Annual Residence Hall Recycling Challenge with over 1000 students.
• Administered day-to-day program operations with a focus on efficiency, time management, administrative operations, and strategies to improve work methods and systems according to the National Patient Safety Goals.

Provided advanced emergency medical care for critical and emergent patients who accessed the medical system. Performed intervention with the basic and advanced equipment available on an ambulance.

• Administered life support, first-aid treatment, and other forms of prehospital emergency care to people who are injured or sick.
• Operated equipment such as bag valve mask resuscitators, external defibrillators, and electrocardiograms for advanced life support applications.
• Assessed patients’ injury severity and the type and quickly begin appropriate medical procedures.
• Drove mobile intensive care unit to a predetermined location under the instructions of the emergency medical dispatcher.
• Recorded and discussed patient injuries and condition with the physician, including any treatments provided and reactions to treatments or drugs.
• Decontaminated ambulance after transporting or treating any patient with infectious disease. Report infectious disease with relevant authorities.
• Administered drugs as appropriate and necessary via injection, intravenous procedures, or oral administration under the direction of a physician.
• Communicated and coordinated with dispatchers, fire department personnel, police, and other emergency medical team members as needed to ensure that all applicable personnel is prepared to receive the patient and ensure proper treatment.