Managed a $10M budget to operate and defend 3 unique networks for client engagement in accordance with SOW, exceeding KPIs. Supported 1K users; overseeing 10 direct reports including 4 division managers executing vulnerability management, cyber protection, incident response, and cyber forensics analysis as well as protection management, cyber intelligence, and reporting. Rebuild client trust and course‐corrected program after winning mismanaged contract.
- Developed key relationships, assess client needs, identify pain points, and replaced incorrectly utilized technology in existing inventory, and built a high‐performing team to earn a client for program turnaround.
- Spearheaded development of advanced cyber forensics capability, pinpointing appropriate technology, and integrating technology into the enclave, resulting in a profound surge of in‐house detection of cyber incidents across national field sites and a secure evidence chain of custody.
- Provided end-to-end leadership from discovery to problem resolution for cross‐functional problems related to vulnerability management, data management, cybersecurity, application management, customer service, hardware/software.
- Presented actionable insights related to human cyber risk measures to an audience of security professionals.