Pharmacy
Resume examples

Consulted with 10+ patients per week to promote nutritional, dietary, and medicinal intelligence. Leveraged customer service and communication skills to establish impactful relationships.

• Reviewed patient files and information prior to consultations.
• Communicated with patients to better understand at-home practices, concerns, and ailments.
• Drafted and delivered oral presentations to cover the essential elements of proper healthy habits.
• Conducted an overview of prescribed medications and treatments to ensure patients had a proper understanding.

Reduced daily administrative tasks by 25% via revised prescription filing and documentation operations. Worked with store IT department to implement new digital workflows.

• Audited existing retail pharmacy operations and identified improvement opportunities.
• Reached out to pharmacy leadership to strategize improvement initiative.
• Connected with IT technician to update computer applications.
• Communicated updated workflows and procedures to pharmacy colleagues to improve overall efficiency.

Performed clerical duties, including patient file creation and management, stock control and procurement, cash management, and filing. Precisely typed and printed out drug prescription labels and responded to emails.

• Controlled inventory through routine stock-taking, avoiding stockouts by identifying shortages and ordering for replenishments.
• Facilitated data-driven decision-making by the Pharmacist by maintaining a detailed record of all purchases and sales.
• Enhanced client satisfaction through quick and best-in-class service, prompt and professional response to all queries, and an enticing store outlook.

Spearheaded pharmacy marketing initiatives to boost over-the-counter sales by 20%. Collaborated with pharmacy technicians to organize promotional materials.

• Recognized absence of informative and marketing materials around retail pharmacy location.
• Researched and acquired up-to-date marketing tools and signage for display to patients and customers.
• Partnered with retail location colleagues to set up and maintain materials.