Installation technician
Resume examples

Provided presentation technology support to corporations, universities, hotels, convention centers, business, and entertainment venues. Performed troubleshooting, repair, maintenance, and installation of AV equipment including audio/ video conferencing equipment, distributed audio, video projection, control systems, and flat panel and projection screen mounting.

• Ensured flawless execution of event through accurate and timely setup audio/video equipment while fostering positive client relationships throughout the event.
• Diagnosed and solved equipment issues ensure equipment is installed in accordance with the designated layout.
• Championed excellent service to clients and resolved complex escalated client issues by interfacing with clients and other internal departments.

Installed internet and cable equipment in homes, problem-solved issues, and utilized technical skills to repair components. Maintained a safe work environment when working alone or as part of a team. Evaluated project sites to assess the optimal placement of equipment and wiring according to best practices.

• Set up and managed customer products while upselling services and new technologies that provide personalized experiences.
• Guided according to lead technician’s instructions regarding project bids for offsite improvement to commercial buildings.
• Assisted in developing and providing updated policies and procedures for handling repairs, planning maintenance, and conducting building upgrades.
• Tasked with completing various daily operations, including documenting service incidents, contacting vetted contractors, and keeping work areas clear.
• Conducted onsite pre-surveys to assess customer needs and reported information to the lead technician to adequately prepare the service team.