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Hospitality

Hospitality
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Hospitality
Hospitality
Resume examples
Resume Examples Objectives and summaries Templates

12Hospitality resume examples found

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Hostess Hotel front desk Hotel manager
Experience level
Entry level Experienced Senior

Hostess

Entry level

Delivered exceptional customer service at the front office by welcoming customers and making seating arrangements while providing attentive service all the time. Answered multiple phone lines and handed menus while maintaining a waitlist of patrons during busy meal service.

  • Greeted customers ranging from 20-40 daily at busy restaurant located downtown.
  • Managed all cash and credit transactions accurately and efficiently while utilizing a POS computer system for automated order taking.
  • Prepared seating arrangement and dining flow by constantly monitoring restaurant customer.
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Hotel manager

Entry level

Managed the operations involved in keeping up a four-star hotel and implemented policies and procedures for guests and staff to adhere to.

  • Welcomed guests and made accommodations for them.
  • Assigned various job duties to housekeeping staff.
  • Provided guests with information on food and recreation services.
  • Enforced rules for using hotel amenities.
  • Listened to complaints from guests and resolved problems.
  • Handled cash and credit payments from guests and provided receipts and refunds.
  • Reviewed hotel budget and made purchases and investments to enhance hotel facilities.
  • Provided and implemented ideas and concepts for attracting guests.
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