System administrator

System administrator
Resume examples

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System administrator
System administrator
Resume examples

5System administrator resume examples found

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System administrator

Entry level

Worked to resolve 50+ service tickets and troubleshooting requests on a daily basis. Collaborated with colleagues and users to build and maintain crucial relationships.

  • Leveraged communication skills to handle support tickets as they came in.
  • Worked with users to diagnose issues, provide remote and onsite assistance, and provide relevant application training.
  • Partnered with colleagues and supervisors to escalate complex or advanced problems for immediate resolution.

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System administrator

Entry level

Drafted and distributed application workflow and best practices documentation, which improved IT operational efficiency by 30% companywide. Studied new software to provide accurate information as subject matter expert (SME).

  • Partnered with leadership and stakeholders to understand upcoming system migration initiative.
  • Analyzed application workflows and guidelines to determine optimal operational strategies.
  • Wrote detailed and easily understood documentation for cross-departmental use.
  • Submitted completed documents to senior leadership team for revisions and approval.
  • Distributed final reference documents across IT, development, and customer service departments for integration.

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