Software engineer
Resume examples

Delivered architecture to support and secure IT environment applications and leverages enterprise-wide information systems to reengineer IT infrastructure into efficient alignment with core business strategies. Implemented the migration of mission-critical applications into cloud solutions and served as product/project manager for Help and Support, Self-Install, and Virtual Chat applications. Captured architectural requirements and provided enterprise management expertise to synchronize business goals with technology solutions to drive competitive advantage and bottom-line gains.

• Implemented Agile process utilizing scrum framework to deliver business value, which emphasizes accountability and teamwork; initiated TOGAF framework at the company for documentation and archiving artifacts.
• Build application architecture for the company’s Digital Life’s Help and Support; increased efficiency and reconciled $2M through strategic reduction of call volume.
• Designed scalable, cost-effective technology information and user experience architecture for Digital Life Application 2.0. Integrated Video Doorbell, Amazon’s Alexa, and Google Voice supporting 400K customers.
• Facilitated the establishment of a new business unit; reduced enterprise risk by executing information security initiatives including an application proof of concept.
• Saved $70K per month by designing and developing a conversion tool; transformed customers' SMS messages into push messages.