Retail customer service representative

Retail customer service representative
Resume examples

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Retail customer service representative
Retail customer service representative
Resume examples

4Retail customer service representative resume examples found

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Retail customer service representative

Experienced

Worked for an electronics store handling customer inquiries and purchases.

  • Conducted price and feature comparisons to encourage customers to purchase items.
  • Kept track of stock and inventory and noted items that needed to be ordered.
  • Explained in detail how various items functioned and operated to customers.
  • Filed information on customers pertaining to return purchases.
  • Inspected items for defectiveness and reported any issues to store manager.
  • Maintained a polite and professional demeanor when interacting with customers.
  • Organized displaced items on shelves and cleaned up store aisles.
  • Informed customers on deals and specials for specific items.

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Retail customer service representative

Experienced

Create and maintain positive customer service relationships through rapid and accurate customer service. Create custom quotes based on customer needs and direct guests to appropriate areas of the store, advising on styles, function, and pricing.

  • Reduced inventory shortage incidents from 20 to 2 per month by implementing strict inventory controls and counting standards.
  • Designed and kept stocked sanitation carts for quicker open, close, and daily maintenance tasking.
  • Ensure fully stocked inventory, schedule deliveries and custom orders to meet customer needs.
  • Maintain store cleanliness and oversee junior staff work progress.

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