Quality Assurance
Resume examples

Built world-class manufacturing teams at the factory while implementing processes and best practices as well as identifying and mitigating risks to engineer high-quality products. Instrumented manufacturing requirements, quality standards, and product quality plan to ensure products meets the expectations of target customers. Improved field quality through effective investigations.

• Created PFMEAs, control plans, and test/inspection guidelines to identify and eliminate risks associated with products and processes.
• Led cross-functional problem-solving teams to drive process and product improvements and facilitated issue resolution including root cause investigations and development, implementation, and validation of effective corrective and preventive actions.
• Supported validation of new products and new production lines.
• Collaborated with internal supply chain and external suppliers to drive continual improvement of supplier quality.
• Managed control of non-conforming products and developed disposition guidelines.
• Drove production operations to achieve both production and quality KPIs.

Supported daily vaccine delivery cycle by leading a team of QA specialists, accomplished quality assurance and process quality evaluation responsibilities, and reviewed quality-related documents.

• Maintained record of all inspections results and quality issues for further compliance.
• Determined the labeling and packaging specifications of all production lines.
• Established quality control schedules and followed standard procedures to perform quality checks.
• Applied standard inspections tools and handled monthly audits to ensure accuracy.
• Worked directly with various divisions to improve productivity and efficiency.
• Monitored data to check the market trend of the agency.
• Maintained positive relations with other teams and divisions.

Understood software requirements, including architecture and test boundaries, and performed testing of all specifications and features developed by software development teams while writing automation scripts and analyzing test results. 

• Designed and developed automation test scripts.
• Conducted performance and user acceptance tests for software component testing.
• Handled cost-effective software delivery within described timelines. 
• Created technical documentation, manuals, and guidelines for clients.
• Participated as a valuable team member in the SDLC & STLC processes.
• Analyzed and maintained software products for modification and reuse.
• Planned and organized meetings for software quality and performance assurance. 
• Managed software life cycle process using the best practices.

Managed all quality assurance activities, prepared reports, executed plans as per quality standards and policies, and was also responsible for QA staff and QMS. 

• Coordinated training program for QA team and organized seminars for quality compliance.
• Supervised all quality-related activities to ensure on-time delivery.
• Investigated and tracked all customer complaints by providing solutions.
• Participated in contractual meetings, site visits, and inspection rounds.
• Gathered information for quality audits and investigations.
• Developed quality control plans and adhered to strict compliance with quality standards.
• Supported QMS documentation at the site and in office setup.
• Collaborated with higher management to resolve contract & quality issues.

Insightful position requiring active learning and adaptive skills to work directly under the supervision of the head quality engineer to facilitate the auditing and optimization of quality assurance processes.

• Routinely updated and managed detailed notes on work instructions and ensured compliance with established quality procedures and policies.
• Documented quality assurance procedures, tests and results for reference, decision making and process improvement purposes.
• Assisted quality manager in compiling data to define goals and facilitate improvement initiatives.
• Worked within a team of quality control specialists to perform through quality testing for several projects.

Evaluated, prepared, and implemented quality assurance policies and procedures based on past performance and company goals and initiatives. Ensured that all standard quality assurance procedures, policies, mechanisms, and tools were properly utilized adhering to internal and external auditing processes.

• Documented quality assurance activities, created audit reports, addressed issues, and proposed solutions with the QA manager and other superiors.
• Monitored, inspected, and proposed measures to improve or correct the company’s final products and services to meet defined quality standards.
• Provided management and control of quality assurance processes as assigned by the QA supervisor to ensure all processes were monitored at all times.
• Investigated complaints and allegations involving vendor facilities and quality of materials purchased and/or delivered.
• Conducted incident reports, follow-up investigations, and coordinated activities with the company’s management team.

Tasked with solving complex problems by drawing on technical expertise, industry precedents, and professional judgment. Created, maintained, and evaluated software automation test scripts as directed by supervisors and trained others regarding test concepts, and provided guidance as necessary.

• Coordinated and prioritized the company’s test development activities while working with multiple software development teams.
• Interfaced with internal teams on utilization cases to develop comprehensive test requirements and instituted processes utilizing Python, Robot, and Pabot.
• Tested and debugged pre-released production software for defects and made corrections to meet the company’s requirements.
• Documented software defects using the company’s issue management tools and worked with the application team to resolve errors.
• Interacted with customers to solve various issues they face and implement changes to ensure software delivers the intended results.

Tasked with implementing methods to inspect, evaluate, and test various manufactured products and machinery to ensure adherence to the company’s quality standards. Worked according to and within production deadlines for the on-time packing and shipping of products.

• Performed detailed inspections of manufactured products and recorded results to ensure products were up to industry and company standards.
• Eliminated manufactured products that were not up to standards and inspected machinery and raw parts to determine reasons for problems.
• Ensured full compliance with safety and environmental laws, regulations, and standards and recommended improvements when needed.
• Led product shipping team and achieved safety milestones of exceeding one year with zero workplace accidents in 2020.
• Accomplished quarterly quality assurance goals and objectives by monitoring, reviewing, and enforcing the company’s policies and procedures.

Challenging role requiring leadership and project management skills to oversee a 5-man team of skilled professionals to delivery projects within budget and on time without compromising quality.

• Led meetings with clients to surmise their vision and budget and ensure the delivery of projects in compliance with their ideas without compromising quality.
• Oversaw the acquisition of material and equipment in building projects to ensure quality and integrity of engineering structures.
• Evaluated and optimized quality control systems to promptly identify flaws and implement corrective actions to mitigate risks.
• Directly oversaw the recruitment and training of staff to ensure compliance with quality standards and an optimized work process seamless collaboration is encouraged.