Quality Assurance specialist
Resume examples

Supported daily vaccine delivery cycle by leading a team of QA specialists, accomplished quality assurance and process quality evaluation responsibilities, and reviewed quality-related documents.

• Maintained record of all inspections results and quality issues for further compliance.
• Determined the labeling and packaging specifications of all production lines.
• Established quality control schedules and followed standard procedures to perform quality checks.
• Applied standard inspections tools and handled monthly audits to ensure accuracy.
• Worked directly with various divisions to improve productivity and efficiency.
• Monitored data to check the market trend of the agency.
• Maintained positive relations with other teams and divisions.

Ensured availability of trailers and railcars, coordinating with the transportation department and updated rules and regulations for staff training and educational seminars to enhance the capacity building of the workers.

• Handled customer complaints related to quality and performed quality audits as a result.
• Analyzed data processing reviews and measured market dynamics.
• Managed strong relationships with clients, agencies, and other departments.
• Fostered positive culture ensuring superb quality products for business growth.
• Improved corrective and preventive practices in current processes.
• Adhered to federal rules, laws, and regulations and monitored strict compliance.
• Performed quality assessments and evaluations.

Evaluated, prepared, and implemented quality assurance policies and procedures based on past performance and company goals and initiatives. Ensured that all standard quality assurance procedures, policies, mechanisms, and tools were properly utilized adhering to internal and external auditing processes.

• Documented quality assurance activities, created audit reports, addressed issues, and proposed solutions with the QA manager and other superiors.
• Monitored, inspected, and proposed measures to improve or correct the company’s final products and services to meet defined quality standards.
• Provided management and control of quality assurance processes as assigned by the QA supervisor to ensure all processes were monitored at all times.
• Investigated complaints and allegations involving vendor facilities and quality of materials purchased and/or delivered.
• Conducted incident reports, follow-up investigations, and coordinated activities with the company’s management team.