Quality Assurance
Resume examples

Insightful position requiring active learning and adaptive skills to work directly under the supervision of the head quality engineer to facilitate the auditing and optimization of quality assurance processes.

• Routinely updated and managed detailed notes on work instructions and ensured compliance with established quality procedures and policies.
• Documented quality assurance procedures, tests and results for reference, decision making and process improvement purposes.
• Assisted quality manager in compiling data to define goals and facilitate improvement initiatives.
• Worked within a team of quality control specialists to perform through quality testing for several projects.

Evaluated, prepared, and implemented quality assurance policies and procedures based on past performance and company goals and initiatives. Ensured that all standard quality assurance procedures, policies, mechanisms, and tools were properly utilized adhering to internal and external auditing processes.

• Documented quality assurance activities, created audit reports, addressed issues, and proposed solutions with the QA manager and other superiors.
• Monitored, inspected, and proposed measures to improve or correct the company’s final products and services to meet defined quality standards.
• Provided management and control of quality assurance processes as assigned by the QA supervisor to ensure all processes were monitored at all times.
• Investigated complaints and allegations involving vendor facilities and quality of materials purchased and/or delivered.
• Conducted incident reports, follow-up investigations, and coordinated activities with the company’s management team.

Tasked with solving complex problems by drawing on technical expertise, industry precedents, and professional judgment. Created, maintained, and evaluated software automation test scripts as directed by supervisors and trained others regarding test concepts, and provided guidance as necessary.

• Coordinated and prioritized the company’s test development activities while working with multiple software development teams.
• Interfaced with internal teams on utilization cases to develop comprehensive test requirements and instituted processes utilizing Python, Robot, and Pabot.
• Tested and debugged pre-released production software for defects and made corrections to meet the company’s requirements.
• Documented software defects using the company’s issue management tools and worked with the application team to resolve errors.
• Interacted with customers to solve various issues they face and implement changes to ensure software delivers the intended results.