IT support

IT support
Resume examples

Resume Examples Objectives and summaries Templates Create your resume
IT support
IT support
Resume examples

9IT support resume examples found

All examples are written by certified resume experts, and free for personal use. Copy any of the IT support resume examples to your own resume, or use one of our free downloadable Word templates. We recommend using these IT support resume examples as inspiration only, while creating your own resume.

Learn more about: how to write a perfect resume

IT help desk technician

Entry level

Provided remote technical support and assistance to clients/customers across the country. Responded to queries by email, phone, and chat, offering assistance on configuration, delivery, maintenance, and troubleshooting various computer systems, software, hardware, and other technical components.

  • Utilized standard help desk procedures and processes to document and resolve technical issues for end-user requests.
  • Assisted with user access, creation, editing, and troubleshooting in Google Workspace and Active Directory.
  • Provided expertise to maintain and support various IT systems while adhering to company and department strategies and standards.
  • Troubleshot hardware and software problems and made recommendations for upgrades and configurations implementation.
  • Tasked with designing and maintaining Document Libraries, SharePoint sites, workflows, and Google applications in support of business practices.

Copy to clipboard 77

IT support specialist

Entry level

Reported to the IT Director, providing general technical support and training to faculty and students in the use of hardware, software, A/V equipment, mobile devices, and more. Configured, deployed, and troubleshot technologies in classrooms, auditoriums, and offices.

  • Assisted fellow IT staff with hardware setup, network troubleshooting, data entry, event support, equipment deployment, and record keeping.
  • Monitored existing support ticket statuses and conditions while maintaining documentation of ticket resolutions.
  • Provided technical assistance and application support while adhering to established processes and procedures to ensure a reliable workplace.
  • Responded to and resolved IT support ticket queries in an organized and timely manner while constantly updating users on the status of their requests.
  • Consulted with users to determine appropriate hardware/software needs and prioritized requests based on urgency and availability.

Copy to clipboard 103

Desktop support technician

Entry level

Provided Tier I Level support in an onsite/multi-site location for clients. Applied technical knowledge of various current protocols, operating systems, and standards working with engineers. Demonstrated a complete understanding of technical manuals, procedural documentation, and OEM guides.

  • Communicated with clients online or by phone to understand descriptions of their computer or network problems.
  • Performed PC and computer installation, setup, and maintenance of hardware and software for new and existing users.
  • Deployed, configured, and provided performance tuning for Apple, Linux, Windows, and servers with other operating systems.
  • Troubleshot hardware and software issues and recommended necessary upgrades and configurations for implementation.
  • Analyzed and diagnosed wired and wireless local area networks and made repairs primarily using remote service software.

Copy to clipboard 65

Professional resume templates

Make a resume that wins you interviews! Choose one of these professionally-designed resume templates and follow 3 easy steps to complete.

Create a perfect resume in a few minutes

  • Field-tested resume templates created by experts
  • Powered by Resume.io
  • Try now for free!
Resume examples

Free resume templates

  • Free for personal use
  • Direct download as a Microsoft Word document
  • Created by a CPRW certified resume expert
  • Optimized for applicant tracking system (ATS) screening

Choosing a correct resume format and template

Resume examples

Resume template

Download our American style resume template. Chronological resume format. Download a functional resume template.

resume chronological

Learn more about the differences between a resume and a CV.

CV template

Download our British/European style cv template. Similar to a resume but more commonly used in Europe, Asia and Africa.

cv template