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Desktop support technician

Desktop support technician
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Desktop support technician
Desktop support technician
Resume examples
Resume Examples Objectives and summaries Templates

3Desktop support technician resume examples found

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IT support resume examples
IT help desk technician IT support specialist Desktop support technician
Experience level
Entry level Experienced

Desktop support technician

Entry level

Provided Tier I Level support in an onsite/multi-site location for clients. Applied technical knowledge of various current protocols, operating systems, and standards working with engineers. Demonstrated a complete understanding of technical manuals, procedural documentation, and OEM guides.

  • Communicated with clients online or by phone to understand descriptions of their computer or network problems.
  • Performed PC and computer installation, setup, and maintenance of hardware and software for new and existing users.
  • Deployed, configured, and provided performance tuning for Apple, Linux, Windows, and servers with other operating systems.
  • Troubleshot hardware and software issues and recommended necessary upgrades and configurations for implementation.
  • Analyzed and diagnosed wired and wireless local area networks and made repairs primarily using remote service software.
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