Custodian
Resume examples

Maintained campus buildings clean, safe, functional, and secure as per established policies and standards. Led a team and provided training on equipment and procedures. Ensured classrooms, restrooms, auditoriums, gymnasium, are cleaned and disinfected complying with safety and sanitary regulations.

• Trained new employees in best practices to meet university standards and to avoid cross-contamination.
• Ordered supplies and minimized the consumption of cleaning liquids to avoid wastage.

Supervised 35 shop floor employees and performed an annual performance review. Cross-trained employees on production efficiency and lean methods.

• Developed and distributed work assignments, assessed performance, and presided over daily operations; assisted the team as workload required.
• Ensure employees are adhering to all applicable company policies, local, state, and federal regulations.
• Initiated lean methods such as 5s, QS9000/ ISO 9000, and continuous improvement methods to improve efficiency, quality, and reduce costs.

Promoted within six months of hire to a highly visible leadership role of overseeing public hospitals' healthcare equipment repair and maintenance of service contracts, tracking service metrics, and resolving reliability issues.

• Received Service Excellence Award for exceptional customer support and service delivery.
• Minimized breakdown calls by 25 per day and sustained uptime of the equipment.
• Supervised and trained 25 service engineers while ensuring prompt quality service delivery.
• Trained surgeons, biomedical technicians, paramedics, and nurses on new products and procedures through a variety of instructional seminars and programs; participated alongside surgeons, ran live cases, and provided in-servicing.
• Spearheaded service delivery processes to provide high-level customer service cost-effectively; evaluated customer feedback to improve customer satisfaction goals.
• Partnered with senior management for inventory mapping purchasing, price negotiation, and Equipment Condemnation and Disposal(EBME) process.