Claims adjuster
Resume examples

Examined coverage and liability of various claimants and evaluated all evidence with the goal of creating positive conclusions.

• Investigated first-party property and injury claims and provided written estimates using Xactimate.
• Ensured prompt and accurate delivery of claims documents according to policy period and organization’s budget guidelines.
• Prepared damages appraisal by interviewing parties and witnesses and conducted claims evaluation supported with relevant photos and diagrams.
• Maintained claims resolution documents accuracy standards up to the mark, and consistently met high quality, completeness, and auditing metrics.
• Conducted in-person interviews with claimants leveraging problem-solving and strategic thinking approaches to expedite claim resolution.

Managed automobile insurance including motorcycle, RV, ATV, boat, and Mobile Home claims as part of special lines team across the state. Examined damages, evaluated practicality of repair versus replacement, prepare estimates; enter claim payments and new claims on a computer system.

• Reviewed insurance policies to determine coverage; investigated, evaluated, and settled claims while applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute towards a reduced loss ratio.
• Transmitted claims for payment or further investigation.
• Organized and worked with detailed office/warehouse records using specialized software to enter, access, search, and retrieve data.