Truck dispatcher
Resume examples

Manage and coordinate drivers, vehicles, and routes to provide a responsive service to the company’s customers. Advised personnel about traffic and route issues, strategically deployed drivers and equipment to mitigate risk of over-scheduling. Liaise with drivers and maintenance to arrange use of spare vehicles.

• Established accountability with a maintenance schedule that reduced emergency maintenance requests by 10%.
• Implemented an employee recognition program that grew employee interest in productivity and efficiency practices without affecting safety.
• Initialized weather and traffic briefings that saved the fleet from being stranded.

Worked for an auto parts company tracking delivery and pickup times.

• Recorded and tracked dates and times for delivery and pickup of supplies.
• Communicated via headset delivery routes and weather conditions to drivers.
• Shelved, organized, and cleaned storage warehouse.
• Labeled inventory according to instructions provided on work orders.
• Contacted customers via email and phone call with updates on delivery issues for purchases.
• Filed work orders and dispatched them to personnel.
• Maintained a spreadsheet that included information on vehicles and drivers including license plates and driver’s license numbers.
• Assisted drivers with loading packages.

Manage dispatch of drivers, equipment, and crews across multiple sites. Maximize resources by managing vehicle schedules, emergent needs of the company, and communications. Maintain mileage records and information databases on fuel usage, repair needs, and other expenses.

• Simplified the expense tracking sheet for faster, more accurate tracking and reporting to senior managers.
• Established a maintenance schedule for the fleet that led to greater accountability and fewer maintenance issues.
• Resolved driver issues including communications errors and requests for information.
• Created an accountability sheet that eliminated double-work situations.

Operated and managed privately owned warehouse for delivering plumbing equipment to home improvement stores.

• Formed a partnership with a semi-truck manufacturing company to select vehicles needed to transport goods to stores.
• Maintained daily dispatch logs of inventory being transported to stores
• Kept a spreadsheet of items needed to be in stock for future deliveries.
• Planned a weekly work schedule for delivery drivers to follow so that time and costs were minimized.
• Assisted delivery drivers with equipment issues, detention time, and personal requests.
• Handled driver service failures including the authority to issue disciplinary write-ups.