Truck dispatcher
Resume examples

Manage and coordinate drivers, vehicles, and routes to provide a responsive service to the company’s customers. Advised personnel about traffic and route issues, strategically deployed drivers and equipment to mitigate risk of over-scheduling. Liaise with drivers and maintenance to arrange use of spare vehicles.

• Established accountability with a maintenance schedule that reduced emergency maintenance requests by 10%.
• Implemented an employee recognition program that grew employee interest in productivity and efficiency practices without affecting safety.
• Initialized weather and traffic briefings that saved the fleet from being stranded.

Manage dispatch of drivers, equipment, and crews across multiple sites. Maximize resources by managing vehicle schedules, emergent needs of the company, and communications. Maintain mileage records and information databases on fuel usage, repair needs, and other expenses.

• Simplified the expense tracking sheet for faster, more accurate tracking and reporting to senior managers.
• Established a maintenance schedule for the fleet that led to greater accountability and fewer maintenance issues.
• Resolved driver issues including communications errors and requests for information.
• Created an accountability sheet that eliminated double-work situations.