Mechanic
Resume examples

Implemented strategies to improve automotive services and increase profits to turn around under-performing facilities. Supervised a staff of 4 to 5 automobile mechanics. Ensured the operation of mechanical equipment and machinery in the auto shop by completing weekly 12-point maintenance requirements.

• Supervised auto mechanics to conduct general diagnoses and repairs to ensure that all vehicles met quality standards.
• Ensured the health and safety of all employees by complying with federal, state, and work safe practices, policies, and processes.
• Established workplace goals for customer service improvement and monitored progress against the customer satisfaction index.
• Determined priorities and designated duties and responsibilities to auto technicians to ensure jobs were finished on time.
• Effectively troubleshot customer concerns utilizing common courtesy and delivering automotive maintenance and repair service.