Leasing consultant
Resume examples

Functioned as the initial contact person for potential residents and real estate vendors. Served up to 20 prospective clients every week, providing property tours and responding to all queries. Conducted in-depth market research to identify properties and matched them with trending client needs for value propositions to potential clients.

• Optimized property occupancy rates through tactical sales and marketing techniques and the provision of exceptional service.
• Expedited the leasing process by implementing effective client screening and immediate lease agreement preparation processes.

Attended to current and prospective clients' concerns swiftly and professionally. Maintained high apartment stands through exhaustive inspections during move-ins and move-outs. Prepared lease agreements for incoming tenants, coordinated property marketing activities, and followed up on potential residents.

• Grew sales and aroused interest in the property through professional and enchanting tours of various units, amenities, and the adjacent area.
• Heightened renewal rates for current leases by establishing long-lasting working relationships with residents.
• Enhanced service delivery by leading post-leasing and post-move-in studies that provided vital data on resident approval and areas for improvement.

Aroused interest in potential clients through well-organized and fascinating property tours. Guaranteed a seamless move-in process by liaising with the leasing manager to provide all the necessary leasing documentation. Implemented strategic customer service initiatives to enhance the residents' experience.

• Implemented a resident retention strategy under the guidance of the property manager, increasing the retention rate from 90% to 95%.
• Surpassed the given sales quotas through outstanding customer service during unit tours with potential residents.
• Contributed to the surge in demand for the property's units by participating in the organization of promotional events.