Leasing agent
Resume examples

Worked in tandem with leasing manager in coordinating client relations and leasing functions of over 200 commercial and residential units. Drove all facets of the leasing process, from lease paperwork generation and application follow-up to seamless tenant move-in.

• Achieved 100% occupancy through tactical sales and marketing initiatives and established a profound understanding with potential clients for pre-leasing of future available units.
• Exemplified distinction in customer service by conceptualizing and implementing robust frameworks for response to client queries and smooth property visit booking.

Established rapport with potential clients, delivering a warm and welcoming experience. Upsold vacant units by maintaining a solid grasp of all the demand-arousing features in each unit.

• Delivered fascinating on-site property/unit tours, leveraging tactical property marketing techniques to maintain an over 95% client conversion rate.
• Upheld an over 90%-unit occupancy rate through best-in-class customer service and prompt complaint resolution.
• Amplified revenues by 40% by classifying new and inventive opportunities for letting space and proactively prospecting for new tenants through cold calling, mailing, and crusading.

Leased up to 100 luxury housing units, including preparing precise lease paperwork and providing clear explanations to new and current residents. Upheld the policies and guidelines on the qualification, screening, and acceptance of applicants for residency.

• Assisted the property manager with coordinating the daily lease operations, superintending the on-site staff functions to guarantee apartment move-in readiness.
• Optimized individual unit revenues by upselling additional utilities and services unique to each unit.
• Drove occupancy maximization and increased property traffic levels by collaborating with the property manager in formulating and instituting impactful sales and marketing strategies.