Cashier
Resume examples

Performed night shift duties for a convenience store.

• Managed cash and credit payments and provided accurate amount of change when necessary.
• Assisted customers with answers to questions regarding store products.
• Performed cleaning duties such as mopping floors, wiping counters, and reshelving of displaced inventory.
• Engaged with customers using appropriate and polite conversation.
• Managed customer complaints and disputes with a calm demeanor.
• Intervened in high-conflict situations with customers and reported all incidents to store manager.
• Re-stocked inventory and placed orders for out-of-stock items.
• Checked prices of store inventory and placed proper sales tags on items for weekly specials.

Collaborative role requiring interdepartmental collaborations to deliver a cohesive brand message and standard service to every customer who walks through our doors.

• Welcomed customers into the store and attended to them in compliance with defined service standards.
• Attended routine staff briefings to get updates on new products, service offerings and customer service policies to ensure the most educated responses to customer enquiries.
• Worked with staff of the sales department to stock shelves and ensure a tidy display.
• Efficiently performed all checkout procedures to ensure a satisfactory end to customers’ visit.

Developed my customer relations and collaborative skills to work efficiently with other team members to provide premium service to customers.

• Employed my strength to stock shelves, unload new products from trucks, and create attractive displays that drive sales.
• Leverage relations and customer service skills to deliver a welcoming environment and efficiently direct clients to the right shelves whilst addressing concerns.
• Balanced cash register receipts and scanned groceries to ensure proper price scanning.
• Provided educated responses to clients’ enquires and informed them of promotions or special services to increase sales.

Customer-oriented position requiring collaborative and quick thinking skills to attend to patrons and exceed their expectation to build establishment’s reputation within the hospitality industry.

• Provided patrons with a welcoming and comfortable environment upon their entry into the establishment. Ensured a smooth checkout by efficiently processing credit card, debit card and cash transactions.
• Leverage relations and collaborative skills to work with a team within the hospitality industry to provide premium customer service to patrons.
• Maintained a strong understanding of establishment’s values and customer needs, to ensure that optimized customer service is consistently delivered.
• Achieved and surpassed sales targets by responding quickly to complex customer requests in a fast-paced environment.

Responsible for checkout duties at a mid-sized grocery chain.

• Checked bagging area to ensure that bags contained no damage.
• Scanned various condiments, produce, and packaged items and checked prices to ensure accuracy.
• Greeted customers with polite and thoughtful conversation.
• Oversaw payment transactions for customers and dispersed change for cash payments when necessary.
• Cleaned and sanitized checkout conveyor belts, payment machines, countertops, and floors.
• Collected displaced grocery carts and moved them to their proper places.
• Reshelved returned items.
• Managed refunds for customers and printed receipts.
• Answered customer queries with accurate information.
• Reported disruptive and/or unruly customers to manager.

Increased product sales for checkout lane products by 20% by spearheading inventory reorganization initiative. Collaborated with other cashiers to organize products accordingly.

• Partnered with customer experience manager to review product sales.
• Devised and presented updated presentation and marketing options.
• Supervised product redistribution initiative.
• Helmed inventory replenishment metrics to track changes.

Maintained perfect shift attendance over 3-year timeframe. Awarded with store award and complimentary gift card for continued excellence and reliability.

• Arrived at work early for every shift to ensure timely transition into work.
• Collaborated with fellow employees and supervisors to coordinate days off well in advance.
• Championed careful and responsible work ethic year after year to set an example for other cashiers and employees.

Established and maintained customer relationships to ensure repeat and return customers. Leveraged strong communication and customer service skills.

• Conversed with customers with the aim of connecting with everyone that dined out.
• Took orders, recommended menu selections, and provided prompt cash-out services on a daily basis.
• Ensured order accuracy while working with other restaurant staff.