Barber
Resume examples

Worked for a locally owned barbershop catering to clientele ages 25+. Cleaned and sanitized salon floors, chairs, protective capes, and hair cutting and styling equipment on a regular basis.

• Maintained a friendly and engaging disposition when interacting with staff and clients.
• Scheduled appointments and amended time slots when necessary (e.g., cancellations, rescheduling).
• Provided clients with pictures of hairstyles to give them style ideas and suggestions.
• Managed cutting and shaving equipment carefully and patiently while attending to clients.
• Maintained payment information and kept client records in computer database.
• Established long-term professional relationships with clients.

Leadership position at Billy’s Barber Shop with responsibilities encompassing the management of the operations of 3 associate barbers and the training of 2 interns to ensure that Billy’s recognized and loved customer service style was delivered to every patron.

• Continuously researched and developed haircutting techniques to deliver new and exciting haircuts to patrons that accentuates their features.
• Leveraged communication and relations skills to nurture positive working relationships with other barbers in the shop to promote a conducive and welcoming environment to patrons.
• Increased customer retention rate by 50% by utilizing customer relations skills to inquire about their hair and preferences to develop a treatment plan that is tailored to their needs and hair goals.
• Provided unrivaled customer service and an optimized customer experience to each patron, resulting in a significant increase in customer referrals.