Property manager
Resume examples

Assisted with the management of a single-family rental property.

• Collected rent from tenants by arranging visits to home on a specific date every month.
• Hired and paid maintenance companies to fix common issues such as plumbing, air conditioning, and electricity.
• Interviewed tenants and followed the Fair Housing Act to ensure non-discriminatory treatment.
• Inspected property for toxins and damage from infestations from pests such as termites, ants, and rats.
• Worked with a leasing agent to recruit potential tenants.
• Edited and updated rental agreements to include information pertaining to care and maintenance of property.

Supported the property manager in managing three 50-unit commercial properties, including maintenance and occupancy. Coordinated the activities of cross-functional staff, including maintenance workers and cleaners. Met with potential clients, providing tours across units that met their needs.

• Ensured tenant satisfaction by providing timely communication and assistance on a wide range of issues.
• Achieved over 95% tenant approval rates through swift response to all complaints or help requests.
• Increased occupancy by 40% within one month by collaborating with the property manager to design strategic marketing materials.

Conducted biannual property audits for 5 different properties over 3-year timeframe. Coordinated with property owners and contractors to resolve reported issues and ensure compliance with state and federal standards.

• Scheduled audits throughout the year with property management team.
• Presented tenants with updated schedules prior to visits.
• Conducted thorough audits of each premise and recorded violations, problems, and outdated elements.
• Recruited contractors to complete renovation projects as needed.

Manage 55-unit apartment complex with a pool, clubhouse, dog park, and 3 reservable recreation areas. Handle all community relations, maintenance, event reservations, and day-to-day operations. Collaborate with marketing and sales teams to develop and implement initiatives that generate interest and enthusiasm for the property. Enforce community policies and regulations.

• Field 20+ inquiries from prospective and current tenants each week.
• Promote community engagement by planning and organizing quarterly events, with attendance rising to over 50 residents per event.
• Bring in new tenants by contributing innovative ideas for promotions and pitching property to prospective clients during showings and open houses.
• Manage resident requests for repairs and maintenance in Yardi software and select and deploy appropriate tradespeople (i.e., electricians, plumbers) to promptly resolve issues.
• Proposed and implemented a work order management system that allows residents to submit requests and track order progress on a mobile app.