Property manager
Resume examples

Oversee tenant relations, maintenance, security, and facilities management for 2 condo complexes with a combined 300 units and over 900 residents. Serve as point of contact for all residents and homeowners and field inquiries from prospective buyers and real estate agents. Uphold condominium policies, regulations, and by-laws as well as local property laws.

• Supervise team of 5-7 maintenance staff, scheduling and supervising regular cleaning and upkeep of communal spaces and outdoor areas.
• Advise 2 Homeowners Associations (HOAs) on budget, capital planning projects, local laws and regulations, and staffing issues.
• Prevented litigation by leading mediation sessions, conducting legal research, and facilitating satisfactory resolutions for 2 major disputes and dozens of smaller tenant issues.
• Oversaw $650,000 safety project to install new security cameras and lighting for condo parking lots and entrances, including selecting, negotiating, and managing various contractors.
• Procured and set up online system for contractor invoices, HOA dues collection, and month-end closing of accounts.

In charge of maintenance of a 24-unit apartment complex.

• Prepared vacated units for tenants by cleaning and repairing interior spaces.
• Evaluated potential tenants through the application process.
• Advertised vacant units through a real estate broker and described features of units accurately and honestly.
• Processed paperwork for tenants who passed the evaluation process.
• Collected and processed monthly rental payments from tenants.
• Managed conflicts and disputes among tenants.
• Followed the guidelines of the Fair Housing Act.
• Performed bi-weekly property inspections to ensure that utilities worked properly.
• Composed emails to tenants on maintenance issues being attended to by construction and janitorial teams.

Worked as a property manager for a 4-unit multi-plex.

• Assessed applications for housing and accepted and rejected applicants.
• Collected monthly rent fees from tenants.
• Fined tenants for violating contract agreements.
• Regularly inspected property for maintenance issues such as pipe leaks, malfunctioning ventilation, and electricity outages.
• Worked with a real estate agency to list property on market when vacant.
• Contracted lawn care, roofing, electrician, and plumbing companies to maintain and repair property.
• Cleaned, sanitized, repaired, and painted interior and exterior of vacant units.
• Updated applications and terms of agreement in accordance with the Fair Housing Act.