Hotel manager
Resume examples

Managed a leading multi-million-dollar luxury hotel with 700 rooms and 120,000 square feet of meeting space. Built and maintained effective customer relationships with all decision-makers and influencers across multi-entity functions. Automated business processes while creating business plans and improving team performance.

• Monitored, analyzed the market, and drove sales to ensure company sales & goals were achieved. Researched potential new markets, maintain existing customer relationships and long-term partnerships.
• Implemented cloud-based Advanced Module of Sales & Event Management system across 5 departments.
• Generated $2M+ room revenue while exceeding RevPAR goals and building exceptional loyal guest relationships.
• Improved bottom-line profitability by negotiating advantageous contracts.