Hostess
Resume examples

Delivered friendly and efficient service to ensure a pleasant dining experience for guests by handling incoming customer calls and warmly welcoming customers to the restaurant with a smile. Suggested menu items and specialty beverages according to restaurant specifications. Made recommendations and shared additional information concerning guest services upon request.

• Collaborated with kitchen staff and other team members to ensure timely and accurate food preparation.
• Communicate with kitchen staff regarding food allergies and other food preparation requirements requested by customers.
• Maintained inventory levels of alcohol and bar supplies and managed daily financial analysis and reporting.
• Checked products for quality and resolve issues promptly and with courtesy.
• Collaborated with the management team to assist with the planning and coordination of events.

Drove dining area management and seating rotations to maintain overall efficiency during peak lunch and dinner hours. Maintained constant communication with servers and restaurant staff.

• Collaborated with staff before each shift to determine desired seating rotation and outcomes.
• Maintained oversight over dining area throughout busy lunch and dinner rushes.
• Provided exceptional customer service to guests while coordinating dining area tasks.
• Alerted servers whenever guest questions or concerns arose to ensure timely resolution.