Travel agent
Resume examples

Booked travel itineraries/plans for a diverse clientele including businesses, families, and singles. Leveraged world-class service to clients throughout the travel cycle ( customer engagement to return) resulting in surpassing revenue goals, highest client retention, and repeat business.

• Continually monitored competitive market and Travel Trends by analyzing prices.
• Researched exotic travel locations, resorts, cruises, airlines, hotels for a diversified clientele.
• Delivering marketing presentations and resolving customer issues by clearly listening to the needs of the clients.
• Designed customized travel plans by understanding client budgets and needs.
• Cultivated business relationships with Global Third-Party Vendors (cruise lines, hotels, airlines, and ground transportation services) while traveling to their sites and analyzing/auditing their service quality.