Customer service manager
Objectives & summaries

Exceptional multi-tasking professional with 11 years of experience in managing auto service staff.  Firm and empathetic when interacting with customers and subordinates. Dedicated to providing quality service to customers that adheres to the highest standards. A team-player who ensures that tasks are completed carefully and efficiently.

Leader in customer service management with 15+ years implementing programs and procedures that reduce error rates, improve service offerings, and achieve company initiatives. Recognized for leadership in team and staff development, orienting staff toward common vision and business objectives. Strategic communicator who brings business units together to execute advanced programmatic goals.

Resourceful and business-savvy Customer Service Manager with 7+ years of experience overseeing top-performing teams of Customer Service Representatives. Cultivates relationships with key client accounts and stakeholders to ensure rapid, on-time service delivery and optimal customer experiences.

Organized and highly motivated professional with 8 years of experience in managing office staff is looking for a position with a small company where budgeting and cost-benefit analysis skills are essential.

Task-oriented and articulate managerial professional with 11 years of experience looking for a full-time trade industry position to train and mentor junior staff.