Customer service

Customer service
Objectives & summaries

Resume Examples Objectives and summaries
Customer service
Customer service
Resume examples
Resume Examples Objectives and summaries

Reception

Summary examples

Receptionist

Highly skilled receptionist with 7+ years of experience supplying expert support to executive business unit heads. Maintains inventories and coordinates deliveries, incoming and outgoing communications, and plans corporate events. Greets guests with personable attitude managing multiple lines of communication including phone, email, and online chat support.

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Medical receptionist

Detail-oriented and organized professional with 12+ years of experience providing administrative support and office management within a medical environment. Strategic team player, skilled in managing electronic health records, driving sales, and delivering excellent customer service. Ambitious change-agent, adept at identifying weaknesses and streamlining procedures to enhance the flow of the workplace. Thrives in fast-paced environments requiring the ability to effectively prioritize and juggle multiple projects within time limits.

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Front desk receptionist

Proficient and resourceful entry-level front desk receptionist skilled in communicating with diverse individuals to ensure rapid issue resolution. History of excellence in research and bringing innovative plans to life by uniting teams.

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Objective examples

Medical receptionist

Passionate and empathetic professional with 6 years of experience in providing excellent customer care, scheduling appointments, performing clerical duties, managing insurance, billing, supporting medical procedures while maintaining patient safety and confidentiality compliance. Bilingual looking for a full-time, Medical Receptionist role.

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Front desk receptionist

Attentive front desk receptionist seeking employment in the medical industry managing guest check-in and reservations. Proven track record in reducing no-show appointments by 20% by implementing an appointment reminder system.

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Dental receptionist

Customer-focused professional with 5+ years of experience working in the healthcare environment. Highly skilled in scheduling, billing, and insurance verification while maintaining COVID safety and sanitary guidelines issued by CDC and ADA. Bilingual looking for full-time employment at dental practice or hospital.

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Customer service representative

Summary examples

Customer service representative

Versatile customer service representative with proven experience delivering service standards to high-level customer accounts. Strong communicator who builds client trust with persuasive language and unwavering customer support attitude.

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Customer service representative

Customer service representative with over 5 years of experience and proven history of handling high-pressure situations. Service-oriented resolution expert with experience providing troubleshooting and support for customers in the technology and financial services industries.

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Customer service representative

Dedicated customer service professional with tier 3 support experience de-escalating complex customer issues. Proven history of improving customer experiences by tackling known issues and managing problems before they arise.

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Objective examples

Customer service representative

Experienced customer service representative with transferrable skills to the sales industry, leveraging excellent communication skills and persistence. Demonstrated ability to provide above-and-beyond customer service and increase secondary sales transactions by 25%.

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Customer service associate

Eager customer service associate with transferrable skills to the IT and technology sector managing customer experiences and providing in-home installation services. Demonstrated ability to recommend additional products to customers and provide detailed knowledge and specifications, increasing customer confidence and sales by 10%.

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Call center

Summary examples

Call center representative

Versatile service representative with proven experience in fast-paced call center environments. Strong communicator who builds client trust with persuasive language and unwavering customer support attitude. Brings talent as a record-breaking service provider with 99% positive customer feedback rate.

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Call center supervisor

Resourceful and customer-focused call center supervisor who builds effective service teams through commitment to the company vision. Brings up key performance indicators through 1:1 mentorship and introduction of modern service provision technology and tools to the call center.

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Call center representative

Talented call center representative with 5 years proven history providing top tier assistance to key customers. Proficient in management of complex issues while dealing with difficult personalities and de-escalating frustrated customers.

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Objective examples

Call center representative

Experienced call center representative seeking employment in the sales industry, transferring skills in customer service and managing multiple accounts on a continuing basis. Demonstrated ability to exceed company sales goals and maintain a customer satisfaction rate of 99%.

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Call center agent

Talented call center agent seeking employment as a call center supervisor, improving upon team leadership and organizational skills. Demonstrated ability to manage conflict and work as a team, increasing the number of outgoing calls by 15% while keeping detailed case notes for faster resolution.

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Customer service manager

Summary examples

Customer service manager

Resourceful and business-savvy Customer Service Manager with 7+ years of experience overseeing top-performing teams of Customer Service Representatives. Cultivates relationships with key client accounts and stakeholders to ensure rapid, on-time service delivery and optimal customer experiences.

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Customer service manager

Leader in customer service management with 15+ years implementing programs and procedures that reduce error rates, improve service offerings, and achieve company initiatives. Recognized for leadership in team and staff development, orienting staff toward common vision and business objectives. Strategic communicator who brings business units together to execute advanced programmatic goals.

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Objective examples

Customer service supervisor

Seasoned customer service supervisor seeking position as a call center manager at a large company, leveraging skills in managing employees, overseeing training, and employee improvement plans. Demonstrated ability to reduce employee turnover and increase customer satisfaction by 35%.

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Help desk

Summary examples

Help desk technician

Dedicated help desk technician with 2 years of experience delivering rapid response support by responding to customer requests. Identifies trends and swiftly resolves problems by following up with customers and implementing mitigation support measures.

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Help desk technician

Adaptable help desk support provision expert with a record of mastering relevant knowledgebase to become an expert and highly valued customer resource. Assists business unit heads and combines skills across departments to ensure customer needs are met in a timely and efficient manner.

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Objective examples

IT help desk technician

Dependable and solution-focused professional with 4 years of experience in providing technical assistance to clients worldwide while guiding and resolving issues patiently and promptly. Passionate IT Help desk technician with a proven history in delivering high-quality customer experience with an ability to thrive in a dynamic, fast-paced environment available to work during weekends as well as holidays.

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Help desk support

Dedicated help desk support professional seeking employment in an IT department of a large company, leveraging communication skills and patience in a fast-paced environment. Demonstrated ability to close more than 80% of help desk tickets within one business day and perform all aspects of desktop support.

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