Case worker
Resume examples

Met clients regularly to discuss, evaluate and resolve their crises and maintained necessary case logs with accurate and up-to-date information.

• Planned and coordinated essential activities with clients to ensure customer service.
• Attended court hearings and assisted in double-checking case files.
• Organized and scheduled appointments with health care and career counselling professionals on behalf of clients.
• Undertook the task of financial assistance applications for the determination of eligibility in the program.
• Obtained clients’ information and confirmed their records for smooth processing of applications.
• Effectively handled confidential matters, including family & couple mediations, professionally and ethically.

Worked for a nonprofit organization to assist individuals in difficult circumstances. Liaised with government organizations to determine resources needed to give individuals assistance.

• Met with clients, including families and children, to understand their circumstances.
• Recorded, filed, and archived progress reports on clients.
• Conducted meetings with charitable organizations and programs to provide resources to clients.
• Enlisted in the proper services and care for clients.
• Provided counseling services to children of clients.
• Scheduled follow-ups with clients to track progress and assess any additional needs.
• Referred clients to social workers, psychologists, and therapists.