Case manager
Resume examples

Preserved a confident administration connection with staff, state organizations, corporate workplaces, and different offices engaged with the everyday tasks using proactive methods.

• Observed the corrective requirements to encourage people.
• Completed the remedial therapy plans for people in the childcare framework.
• Ensured grant of benefits in protected ways for moderate results.
• Guaranteed that kids and youth are evened out properly in state-owned restorative programs.
• Confirmed that employees adhere to state preparing hour requirements.
• Worked straightforwardly with specialists, judges, lawyers, clinical or treatment chiefs, and defensive administrations.
• Recorded all communications done to ensure transparency of record.

Met clients regularly to discuss, evaluate and resolve their crises and maintained necessary case logs with accurate and up-to-date information.

• Planned and coordinated essential activities with clients to ensure customer service.
• Attended court hearings and assisted in double-checking case files.
• Organized and scheduled appointments with health care and career counselling professionals on behalf of clients.
• Undertook the task of financial assistance applications for the determination of eligibility in the program.
• Obtained clients’ information and confirmed their records for smooth processing of applications.
• Effectively handled confidential matters, including family & couple mediations, professionally and ethically.

Provided case management services for over 100 clients annually while serving as the direct point of contact for clients who were referred or volunteered for diabetes treatment, management, and support; coordinated assessment planning, implementation, screening, care coordination, and evaluation.

• Provided case management for 9 high-acuity families including 2 home visits per week. Worked with birth parents, youth, and children dealing with issues including medical illness, emotional, behavioral, and medical problems.
• Assessed social and emotional factors to help the client and family adhere to medical recommendations and overcome problems in daily living.
• Initiated referrals and linkages to ancillary services including specialty clinics and consultations to ensure the health care needs of the client are met.
• Served as the primary liaison between health care professionals and the client to maintain continuity of care.
• Hired and trained facilitators; led a collaborative environment and championed staff training on all processes and operating models.
• Recruited and enrolled participants to complete surveys and interviews to assess safety risk; maintained accurate records, safeguarding the confidentiality of subjects. Instituted HIV prevention groups for youth.
• Conducted home visits and performed needs assessments, care coordination, and wrap-around services for families referred by the Department of Children and Families.
• Managed all facets of the Youth Development Program including mental health, medical and dental care, community connections, education, and employment services.
• Prepared treatment plans and facilitated crisis intervention and disaster response/recovery services to diverse populations; supported case management goals and developed and fostered skill-building with individuals and groups.
• Trained Case Managers on documentation of statistical and uniform case recordings, realistic goals, and treatment plans.

Worked for a nonprofit organization to assist individuals in difficult circumstances. Liaised with government organizations to determine resources needed to give individuals assistance.

• Met with clients, including families and children, to understand their circumstances.
• Recorded, filed, and archived progress reports on clients.
• Conducted meetings with charitable organizations and programs to provide resources to clients.
• Enlisted in the proper services and care for clients.
• Provided counseling services to children of clients.
• Scheduled follow-ups with clients to track progress and assess any additional needs.
• Referred clients to social workers, psychologists, and therapists.

Pursued improvement of client case by recording protests of customers and quickly addressed crisis conditions at the rising prosperity and social issues.

• Conducted introductory in-home psychosocial appraisals for ten clients.
• Assembled data from families and social administrations offices.
• Acknowledged all determined information with organization plans, treatment reports, and progress notes.
• Directed exertion, support, and rehabilitative organizations for typical cases and emergency intervention.
• Teamed up personally with the treatment gathering to fittingly orchestrate customer care administrations.
• Cooperated with clinical control and outside resources like school or neighborhood force.
• Taught clients to drive control, interactive abilities, passionate adapting abilities, and living abilities.

Provided support and resources for families, children, and individuals. Worked in tandem with social services to offer educational and financial assistance to families in need.

• Met with and interviewed clients to assess the severity of their circumstances.
• Liaised with charitable and government organizations to acquire resources for assisting clients.
• Documented case histories with families to determine best methods to help individuals in need.
• Kept updates on clients to track progress.
• Helped clients obtain benefits such as healthcare and financial aid.
• Mediated in situations involving conflict with clients and third parties.
• Referred clients to agencies that offered appropriate assistance.