Esthetician
Resume examples

Multifaceted role encompassing customer relations and leadership skills to oversee over 4 staff members.

• Provided consultations to clients to assess their skin conditions and recommend skin care regimens and beauty products.
• Delivered top-tier skin care treatments to a diverse clientele encompassing deep cleansing facials, exfoliations, chemical peels, etc.
• Encouraged customer loyalty and increased referral rate by employing relations and customer service expertise to build strong relationships with clients and optimize customer experience.
• Oversaw schedule management and supervised 4 employees to ensure a streamlined work process.

Leadership role requiring customer service and team management expertise to deliver an optimized experience to a diverse clientele.

• Performed advanced skincare treatments on a diverse clientele with different skin types. Procedures include chemical peels, IPL hair removal, deep cleansing facials, etc.
• Scheduled consultations with clients to assess their skin conditions, document their preferences and develop a treatment plan that helps them achieve their beauty goals.
• Optimized the clinic’s sales by evaluating clients’ needs and recommending in-house products that would help address those needs.
• Ensured to arrange follow-ups with clients and keep up with developments in their treatment journeys, this increase the customer satisfaction rate to 99% and established customer loyalty.