Performed day-to-day administration, maintenance, standards/policies, and operational functions of the enterprise storage environment; managed service and support contracts, service level agreements, and performance metrics, while accurately identifying and analyzing the problem and providing possible solutions.
- Established network specifications by conferring with users; analyzed workflow, access, information, and security requirements.
- Designed router administration, including interface configuration and routing protocols.
- Installed network by evaluating network performance issues including availability, utilization, throughput, goodput, and latency.
- Planned and Executed the selection, installation, configuration, and testing of equipment, defined network policies and procedures, and spearheaded connections and firewalls.
- Secured network by developing network access, monitoring, control, and evaluation; maintaining documentation.