Designed, developed, tested, and maintained scalable and stable applications and custom-built technology solutions. Identify a specific legacy system set of business capabilities and create a prototype application to operate in a cloud environment. Collaborate with technology peers on design/development/support phases of projects and through the implementation and production support phases.
- Supported projects from conception to delivery using the Pega platform while ensuring the implementation is consistent with design decisions, standards, and best practices.
- Created reusable component architecture and reusable software code across the enterprise to provide a best-in-class customer experience.
- Conducted full life-cycle software development in multiple software environments.
- Translated complex business requirements into functional technical requirements and performing solutions by using Pega technology to improve usability, performance, and data quality.
- Worked with Agile team on interpretation epics, acceptance criteria, and requirements into user stories to be completed within a sprint, further develop sprints and test to identify bugs, issues, and defects at an early stage.
- Conducted root cause analysis and complex performance tuning.