Delivered architecture to support and secure IT environment applications and leverages enterprise-wide information systems to reengineer IT infrastructure into efficient alignment with core business strategies. Implemented the migration of mission-critical applications into cloud solutions and served as product/project manager for Help and Support, Self-Install, and Virtual Chat applications. Captured architectural requirements and provided enterprise management expertise to synchronize business goals with technology solutions to drive competitive advantage and bottom-line gains.
Provided consultation on business requirements and functional specifications in logical program designs, code modules, stable application systems, and software solutions. Managed a team of 10 while overseeing departmental budget and allocation.