Engage prospective customers via phone, chat, email, and text message to discuss company products. Recommend solutions based on customer needs. Work with team to achieve monthly and quarterly goals.
- Handle up to 50 customer calls per day, answering questions about products and initiating sales.
- Input orders into system and collaborate with operations team to track orders and answer questions regarding order status.
- Contribute to team performance, achieving goal of 5/5 reviews on surveys.
- Ask qualifying questions, present products, and explain product benefits to customers.
- Attend weekly trainings on topics like consultative sales, new product offerings, and industry trends.