Work with team to provide service to store guests within department. Make tailored product suggestions and present merchandise to customers. Ring up customers, processing card and cash payments swiftly and accurately.
Deliver exceptional customer experience by engaging in conversation, learning customer needs, and recommending products. Ensure product is available and easy to shop by filling merchandise gaps on shelves and staging product in an attractive, non-cluttered manner. Continually deliver on sales goals in conjunction with team.
Serve as team lead, allocating work to 3 sales associates. Proactively address store needs by analyzing customer flow, product availability, and more in order to optimize the shopping experience. Implement active selling techniques and model skills to junior colleagues. Recommend products to customers and process purchases.