Deliver administrative support for property management company, including answering phones, managing calendars, and maintaining records. Respond to messages and inquiries from prospective and current tenants, providing prompt, accurate information about properties and escalating any issues to management.
- Compile relevant data on property occupancy and demographics and deliver to sales and marketing teams.
- Schedule and lead dozens of viewings each week.
- Support budget management by ensuring timely receipt and reconciliation of rent collection.
- Track maintenance requests and communicate daily with maintenance staff to ensure proper building and unit access and completion of requests.
- Designed marketing materials, brochures, and informational guides that have been distributed to thousands of residents across 7 apartment complexes.