Real estate agent
Resume examples

Dedicated individual with 5+ years of experience in the industry during which had a closing ratio of 90% through the development of close relationships with prospective customers.

• Conducted open houses for selling properties which involved meeting prospective clients and generating leads to develop relationships that can be expanded upon for future sales.
• Conducted market visits and stayed on top of market valuations to ensure that customers were being given the best deals on the market given the economic situation of the country.
• Developed a strong clientele network of developers, builders and lessors to a referral system of potential buyers and sellers for real estate to have steady sales.

Worked in tandem with leasing manager in coordinating client relations and leasing functions of over 200 commercial and residential units. Drove all facets of the leasing process, from lease paperwork generation and application follow-up to seamless tenant move-in.

• Achieved 100% occupancy through tactical sales and marketing initiatives and established a profound understanding with potential clients for pre-leasing of future available units.
• Exemplified distinction in customer service by conceptualizing and implementing robust frameworks for response to client queries and smooth property visit booking.

Functioned as the initial contact person for potential residents and real estate vendors. Served up to 20 prospective clients every week, providing property tours and responding to all queries. Conducted in-depth market research to identify properties and matched them with trending client needs for value propositions to potential clients.

• Optimized property occupancy rates through tactical sales and marketing techniques and the provision of exceptional service.
• Expedited the leasing process by implementing effective client screening and immediate lease agreement preparation processes.

Create and execute top revenue-generating strategies that drive real estate sales growth. Oversee sales operations, client relations, performance management, and networking. Train and mentor a team of 7 real estate agents while managing portfolio of top client accounts.

• Generated over $20M in home sales every year, with a record $31M in sales in 2019.
• Expanded territory by leading marketing program that targeted buyers and sellers in suburban communities.
• Consistently ranked in the top 10% of agents nationwide for sales conversions and total sales value.
• Realized $2M in additional revenue by capitalizing on opportunity to convert a 10,000 square foot abandoned property into multi-family housing.
• Produced analyses to advise clients on real estate investments, working one-on-one with 10-20 clients each year to invest in properties valued at $2M and higher.

Established rapport with potential clients, delivering a warm and welcoming experience. Upsold vacant units by maintaining a solid grasp of all the demand-arousing features in each unit.

• Delivered fascinating on-site property/unit tours, leveraging tactical property marketing techniques to maintain an over 95% client conversion rate.
• Upheld an over 90%-unit occupancy rate through best-in-class customer service and prompt complaint resolution.
• Amplified revenues by 40% by classifying new and inventive opportunities for letting space and proactively prospecting for new tenants through cold calling, mailing, and crusading.

Attended to current and prospective clients' concerns swiftly and professionally. Maintained high apartment stands through exhaustive inspections during move-ins and move-outs. Prepared lease agreements for incoming tenants, coordinated property marketing activities, and followed up on potential residents.

• Grew sales and aroused interest in the property through professional and enchanting tours of various units, amenities, and the adjacent area.
• Heightened renewal rates for current leases by establishing long-lasting working relationships with residents.
• Enhanced service delivery by leading post-leasing and post-move-in studies that provided vital data on resident approval and areas for improvement.

Represent buyers from start to finish in the homebuying process, including viewings, negotiations, and closing. Develop trust-based relationships with clients to learn their preferences and present homes that fit their unique needs. Continually meet and exceed company goals for sales and client satisfaction. Recognized by colleagues and clients for expertise in real estate trends and pricing.

• Exceeded sales goals for the past 3 years, with a record 63 homes sold in 2020.
• Increased average purchase price 11% by attracting high net worth buyers and securing better financing options for clients.
• Collaborate closely with clients, financers, and sellers’ agents to accelerate the closing process, averaging 44 days per sale.
• Hold workshops 2x per month that educate potential homebuyers on financing options and best practices, resulting in a steady stream of new business.
• Coach buyers on pricing and negotiations, with over 60% of offers accepted by sellers.

Leased up to 100 luxury housing units, including preparing precise lease paperwork and providing clear explanations to new and current residents. Upheld the policies and guidelines on the qualification, screening, and acceptance of applicants for residency.

• Assisted the property manager with coordinating the daily lease operations, superintending the on-site staff functions to guarantee apartment move-in readiness.
• Optimized individual unit revenues by upselling additional utilities and services unique to each unit.
• Drove occupancy maximization and increased property traffic levels by collaborating with the property manager in formulating and instituting impactful sales and marketing strategies.

Aroused interest in potential clients through well-organized and fascinating property tours. Guaranteed a seamless move-in process by liaising with the leasing manager to provide all the necessary leasing documentation. Implemented strategic customer service initiatives to enhance the residents' experience.

• Implemented a resident retention strategy under the guidance of the property manager, increasing the retention rate from 90% to 95%.
• Surpassed the given sales quotas through outstanding customer service during unit tours with potential residents.
• Contributed to the surge in demand for the property's units by participating in the organization of promotional events.