Oversaw all collateral updates across all agency departments, in various forms of media/content while simultaneously managing the IT, legal, graphic design, production, client services, and media personnel departments through the development and launch of a new website.
- Managed and actualized the strategy on multiple cross-departmental initiatives by creating and meeting project timelines, establishing clear lines of communications, and managing internal and external resources.
- Worked directly with client teams to understand project requests, gather requirements, define objectives, deliverables, and delivery dates; planned resources and developed clear and actionable project plans.
- Wrote clear and detailed project briefs for the Creative team, answered any internal and external questions.
- Supported the global field sales team in positioning and closing large strategic deals while serving as the key product expert for external customers as well as internal teams.
- Checked the accuracy of every collateral file for rebranding accuracy, alongside the graphic design team.