Provided 24/7 support to the customers by performing prompt service repairs, equipment maintenance, and replacements while building trusting relationships with clients. Installed maintained, and repaired heating, ventilation, cooling, and refrigeration units for commercial customers.
- Diagnosed and repaired electronic, mechanical, and electrical components of the systems.
- Traveled to client sites to provide service ensuring schedule is maintained and delays are effectively communicated to the client.
- Utilized iPad to accurately document services and parts provided to customers.
- Identified complex service issues, replaced parts, and calibrated system as per manufacturer’s recommendations.