Insurance
Resume examples

Founded ABC group, an American National Insurance agency providing commercial and life insurance coverage. Continually demonstrates an ability to recruit and build top-performing teams with a focus on employee retention and diversity.

• Collaborated with American National Insurance product development, actuary, and pricing team; established profitable pricing structure as per feedback provided by field salesperson and customers.
• Optimized profitability by continually training, motivating, and mentoring sales associates with business strategies, social media, and decision-making processes.
• Surpassed customer base goals through cross-selling products and services to existing clients. Performed effective life cycle planning and identified new business opportunities.
• Facilitated an inclusive environment that encourages professional growth; ensured all sales representatives completed sales and service education training. Continually provided training to senior as well as junior agents to grow their innate skills and potential into future insurance sales leaders.

Investigated different landowner’s losses, obtained corresponding police reports to prepare claim reimbursements, and discussed damage settlements with customers.

• Handled a variety of losses and risks using a service-oriented approach. Followed the standards set forth by the industry for best practices, resulting in good cost management, fair claim decisions, and customer satisfaction.
• Conducted research for loss valuation and worked closely with agents and vendors to prepare structural damage estimates.
• Applied detailed policy coverage specifically about limits and denials and referred the customers to their agent to raise possible limits.
• Evaluated client information related to police reports, video footage, and previous insurance claim to apprehend the damage more closely.

Assessed potential risks using statistics, financial theories, and mathematics. Estimated probabilities of the success of certain business decisions, projecting costs of potential natural disasters, deaths, or sicknesses of company employees, and designing insurance policies/ business strategies to reduce a company’s financial risks. Identified and analyzed key drivers of loss and reserves.

• Prepared Actuarial models for compliance with emerging standards, including the FASB’s Targeted Improvements for Long-Duration Contracts (LDTI).
• Developed and maintained all AXIS valuation models while overseeing the analysis and development of future model improvements/analytic capabilities.
• Managed robust control framework and performs model testing and documentation.
• Participated in external and internal audits.
• Mentored and guided team members in the use and development of models and tools.
• Assisted in quarterly and annual STAT/GAAP/TAX reserve reporting and analytics.
• Provided data for profitability studies, pricing, and reserving.
• Created business solutions that incorporated statistical models and computational data analysis by utilizing Generalized Linear Modeling, Principal Components Analysis, Clustering and Classification models, Multivariate regression, and Decisions Trees.